As entrepreneurs – not as salespeople. What we saw convinced us to build a different answer.
That's the sentence we hear most often when we first talk to an entrepreneur. And usually it's true – but for the wrong reasons.
"These AI Automation agencies just sell hot air. ChatGPT API with a chat window on top – and then they call it AI Automation."
— Real feedback from our market research interviews
We've talked to dozens of entrepreneurs across Germany, Austria and Switzerland. Service providers, e-commerce founders, mid-market companies. And the same picture every time: Money spent on something that looked great in the demo – and immediately failed in real operations. Or worse: Customer data uploaded to US cloud servers without knowing what that meant for GDPR compliance.
"What if the bot tells my customer something wrong? What if this ends up in court? I've given up control – to an AI I don't understand."
— Entrepreneur from Central Europe, after bad agency experience
These fears are justified. And they drove us to build GridPlux. No GPT wrappers. No AI washing. No promises we can't keep. Instead: RAG systems that only answer based on your own data. Human in the loop that ensures a person steps in when it matters. And GDPR compliance not as a paid add-on, but as the foundation.
GridPlux isn't for everyone. It's for entrepreneurs who want to use AI properly – with transparency, control, and a team that shoots straight with them.
These are the real complaints we heard in dozens of conversations. And that's exactly what we built GridPlux for.
ChatGPT API with a chat window on top – and 2,000 € per month for it. We build real systems with proprietary logic, RAG technology and proper integration.
"What if the bot tells my premium client something wrong?" Our human in the loop system gives you control back – no answer without your approval.
"What about data privacy if I throw customer data at ChatGPT?" We process data on GDPR compliant servers in Europe – transparent, verifiable.
"Does it work with my old CRM?" We handle integration into existing systems – even legacy software and niche tools.
"I've been in the space since 2022 and most tools are noise." We don't deliver an app you have to configure yourself – we build and operate for you.
"AI should do the drudgework so I can be creative." That's exactly what we're here for. Follow-ups, inbox management, lead qualification – automated.
We believe real AI automation should be accessible to every mid-market company – not just DAX corporations with IT departments. Clear, fair, and GDPR compliant.
No buzzwords. We tell you what we can build – and what we can't. Even if that's uncomfortable.
We understand German, Austrian and Swiss business contexts – GDPR, DATEV, local regulations – we know what you're working in.
No "AI transformed your business" without numbers. We define KPIs and measure what actually happens.
No bloated corporation. No anonymous support ticket system. You always know who you're talking to.
Kevin is the founder of GridPlux. As an entrepreneur himself, he experienced firsthand how much time is wasted on tasks an AI could do in seconds. And how little the available solutions actually delivered. Today he builds the systems he was looking for back then – and is directly reachable for every customer.
Dennis is the operational backbone of GridPlux. He ensures every project is delivered on time, every onboarding runs smoothly, and no customer ever waits for a response. His standard: If a customer has to wonder who their contact person is, we've failed.
Marlin is the technical mind behind the AI systems GridPlux builds. He understands the difference between real RAG architectures and a ChatGPT wrapper with a new logo. Prompt engineering, LLM fine-tuning, API integrations – that's his daily work. No system leaves GridPlux without his OK.
We tell you when something doesn't make sense for your business – even if we lose a deal. Long-term partnership beats short-term sale.
GDPR isn't a paid add-on for us. All systems we build are data-compliant from day one – hosting in Europe, no third-party data sharing.
We measure what actually happens. Not "AI transformed your business" but: "Response time to leads dropped from 4 hours to 8 minutes."
No support ticket system, no call center. You always know who you're talking to – and always have a direct line to Kevin, Dennis or Marlin.
No presentation, no standard pitch. Kevin analyzes your processes and shows you exactly which automations make the biggest difference. Or he tells you honestly if AI isn't the right move right now.